F.A.Q

Frequently Asked Questions

We offer free shipping on all orders to the 50 contingent states in the US only.
Once an order is placed, in stock items will be shipped within 1-3 business days and will be delivered within 3-7 business days.
Express shipping may be requested by emailing us at info@namisutra.com and will incur an additional delivery charge.

Custom orders will be delivered within 4-6 weeks of receipt of full payment.

International shipping may be requested by emailing us at info@namisutra.com for prices.

Payment Methods

If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept payments via PayPal™, as well as Mastercard™, Visa™, Discover™, and American Express™ for online orders.

Items on this site may only be purchased online! We do not accept orders via telephone. After payment is accepted orders will be shipped within 3 business days and should arrive within 3-7 business days after it has been shipped. Rush orders may be requested by e-mailing us at : info@namisutra.com

Privacy Policy

Contact information including e-mail address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, and billing address is used solely to bill the customer for their order.

We offer free  returns or exchanges within 15 days of receiving an order. Any item purchased  on www.namisutra.com may be returned for a full refund or exchanged for another product within 15 days of receiving it, as long as items are in the original condition they were received. We only ask that you do not use the product and preserve its original condition, tags, and packaging. Shipping charges for returns will be paid by returnee.
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